Los Angeles County

LA County DPSS Mobile App (for Android and iPhone)

If you are trying to log in to the LA County DPPS Mobile App and need help, you’ve come to the right place. In this post, we will explain in detail how to log in to the DPSS mobile app, for both Andriod and iPhone devices.

Additionally, if you do not yet have the DPPS Mobile App on your phone, we will show you how to download it from the Google Play store for Andriod and the Apple store for iPhone.

Lastly, we will explain what you can do with the mobile app, including how to view your case status and benefit information, check your EBT balance, find EBT store locations, and upload documents.

Table of Contents:

  • About Los Angeles County DPSS Benefits
  • Benefits of Using the DPSS Mobile App
  • How to Download DPSS Mobile App
  • DPSS Mobile App Login
  • View Your LA County DPPS Mobile App Account

About Los Angeles County DPSS Benefits

The Los Angeles County Department of Public Social Services (DPSS) offers Medi-Cal health insurance, CalFresh food assistance, CalWORKs cash assistance for families, and General Relief cash assistance for individuals.

In addition, the DPSS assists customers who are experiencing homelessness, domestic violence, and substance use disorders.

As of October 2021, here are the number of people on benefit programs in Los Angeles County:

  • CalFresh – 1,357,339
  • Medi-Cal – 3,430,936
  • CalWORKs – 244,317
  • IHSS – 240,173
  • General Relief – 89,504

LA County DPSS Mobile App

The Los Angeles County DPSS has a mobile phone application for Apple iOS and Google Android devices.

Benefits of Using the DPSS Mobile App

The LA County DPSS Mobile app allows users to:

  • View your EBT balance
  • View your case status and benefit information
  • Search nearest available Free ATMs, Paid ATMs, and CalFresh stores
  • Take a picture or upload photos from your mobile device for submitting your verification documents to your cases
  • Take a picture or upload photos from your mobile device for submitting your proof of the changes reported on your Semi-Annual Report (SAR-7) or Quarterly Report (QR-7).
  • View verification uploaded history.

How to Download DPSS Mobile App

See below for how to download the app.

There are two ways to download the mobile app:

First, you can get it from the store by scanning the QR codes below.

Second, you can click on the links below to download the DPSS Mobile App on Apple and Android marketplaces.

To Download the DPPS Mobile App for Apple devices, click here.

For Android Devices, click here to download the DPPS Mobile App.

DPSS Mobile App Login

Here’s how to login to your LA County DPPS Mobile App for both iPhone and Andriod:

Also, you forgot your User ID or Password, keep reading below for help.

When you open your app on your phone, you will be taken to a screen that looks like the one below:

Once there, click on the “LOGIN TO YOUR CASE” as shown below.

Next, you will be taken to a screen that looks like the one below.

Here, you will be provided 3 options to login to your DPSS account:

First Option – DPSS Case Number or Your EBT Card Number

Second Option – Customer ID

Third Option – YourBenefitsNow Account Username.

We have explained below how to log in to your DPSS account with each of the three options below.

First Option – Login with Your DPSS Case Number or Your EBT Card Number

To log in with your DPSS case number or your California EBT card, click on the appropriate box as shown above.

Next, you will be taken to a page like the one below.

Provide the requested information and click the “LOGIN” button at the bottom to view your account.

Second Option – Login with Your Customer ID

To log in with your customer ID, click on the appropriate box as shown above.

Next, you will be taken to a page like the one below.

Enter your Customer ID and 6 digit PIN in the space provided and click the “LOGIN” button at the bottom to view your account.

If you forgot your PIN, click on the “Forgot your PIN? Click here to reset your PIN” for instructions on how to reset your PIN.

Third Option – Login with YourBenefitsNow Account Username

To log in with your YourBenefitsNow Account Username, click on the appropriate box as shown above.

Next, you will be taken to a page like the one below.

Provide YourBenefitsNow (YBN) Username and Password and click the “LOGIN” button at the bottom to view your account.

If you forgot your Password, click on the “Forgot your Password? Click here to reset your Password” for instructions on how to reset your Password.

View Your LA County DPPS Mobile App Account

When you have successfully logged in, you will be taken to your DPSS account as shown below.

There, you can:

  • View Your Benefits Information
  • Upload Verification Documents to Support your Case
  • Get Case status information
  • View California EBT Card information
  • Upload information for SAR 7 and QR7 Reporting

LA County DPPS Mobile App Summary

We hope this post on LA County DPPS Mobile App was helpful.

Questions?

If you have further questions about the DPSS Mobile App, Los Angeles County DPSS, CalFresh, Medi-Cal, or other benefit programs, please let us know in the comments section below.

Be sure to check out our other articles about CalFresh and CalFresh EBT, including:
Emergency Allotment for CalFresh – Extra Food Stamps for 2021
Restaurants that Take CalFresh in California
CalFresh Los Angeles (2022 Guide)
Restaurants that Accept EBT in Los Angeles County
Los Angeles: Free Turkey Giveaways & Thanksgiving Dinner

Kwame Kuadey

Kwame Kuadey writes about personal finance and the social safety net. His career started in banking but he caught the entrepreneurial bug and has spent the last decade building successful businesses, including an Inc. 500 Company. Kwame believes everyone has the power to improve their quality of life by seeking knowledge and taking action. In 2012, Kwame founded Empower Media to help low-income households improve their financial situation. His expertise is in topics relevant to low-income households, including government benefits and assistance, banking products, access to credit, plus tools & resources to help reduce income volatility and build wealth. Kwame has been featured in The Wall Street Journal, Forbes, Entrepreneur, Inc. Magazine, Washington Post, ABC, and NPR.

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