Los Angeles County

Los Angeles County DPSS (Phone Number, Login, Benefits)

The Los Angeles County DPSS helps low-income families and individuals access benefits programs like CalFresh, Medi-Cal, CalWORKs, General Relief, and IHSS. In this post, we are going to describe the DPSS benefits and how to apply, how to contact DPSS office locations near you, and help you log in to your DPSS (YourBenefitsNow!) account, including how to download the mobile app.

Table of Contents:

  • Los Angeles County DPSS Benefits
  • Phone Number for Los Angeles County DPSS
  • How to Apply for DPSS Benefits
  • Los Angeles County DPSS Office Locations
  • LA County DPSS Mobile App

Los Angeles County DPSS Benefits

The Los Angeles County Department of Public Social Services (DPSS) offers Medi-Cal health insurance, CalFresh food assistance, CalWORKs cash assistance for families, and General Relief cash assistance for individuals.

In addition, the DPSS assists customers who are experiencing homelessness, domestic violence, and substance use disorders.

As of October 2021, here are the number of people on benefit programs in Los Angeles County:

  • CalFresh – 1,357,339
  • Medi-Cal – 3,430,936
  • CalWORKs – 244,317
  • IHSS – 240,173
  • General Relief – 89,504

Here’s a description of benefits programs supported by the LA DPSS:

Medi-Cal

Medi-Cal is California’s version of the Federal Medicaid program. Medi-Cal offers no-cost and low-cost health coverage to eligible people who live in California.

For more about DPSS Health Care benefits, click here.

CalFresh

CalFresh (formerly known as Food Stamps) is a nutrition program that supplements a low-income family’s food budget in order to ensure they are getting adequate nutrition.

CalFresh can only be used to purchase food items and beneficiaries receive benefits electronically on an Electronic Benefit Transfer (EBT) card.

For more about DPSS Food and Nutrition Assistance, click here.

CalWORKs

The California Work Opportunity and Responsibility to Kids (CalWORKs) program provides temporary financial assistance and employment-focused services to families with minor children who have income and property below State maximum limits for their family size.

If a family has little or no cash and needs housing, food, utilities, clothing, or medical care, they may be eligible to receive immediate short-term help.

Participation in the GAIN program is mandatory for all CalWORKs participants unless exempt. GAIN provides employment-related services to CalWORKs participants.

For more about DPSS CalWORKs benefits, click here.

General Assistance/Relief (GA/GR) Program

The General Assistance/Relief (GA/GR) Program provides financial assistance to California residents who have no other means of support. Single adults, couples, and families may be eligible.

For more about DPSS General Assistance, click here.

Seniors and Persons with Disabilities

The DPSS supports Seniors and Persons with Disabilities with the following benefits program:

In-Home Supportive Services (IHSS)

In-Home Supportive Services (IHSS) helps pay for services provided to eligible persons who are 65 years of age or over, or legally blind, or disabled adults and children, so they can remain safely in their own homes.

IHSS is considered an alternative to out-of-home care such as nursing homes or board and care facilities.

General Relief (GR)

General Relief (GR) is a Los Angeles County-funded program that provides cash aid to indigent adults, and children in certain special circumstances who are ineligible for federal or State programs.

Restaurant Meals Program

The Restaurant Meals Program allows the homeless, disabled, and elderly (age 60 and over) receiving CalFresh benefits to use their California EBT cards to purchase meals from participating restaurants.

Phone Number for Los Angeles County DPSS

The DPSS Customer Service Center (CSC) is a “single point of contact” currently providing services to 33 DPSS District Offices for the following benefits programs:

  • CalWORKs
  • CalFresh
  • Medi-Cal
  • General Relief

The CSC provides services in Armenian, Cambodian, English, Spanish, Vietnamese, Chinese, Farsi, Tagalog, Russian, and Korean.

Hours of Operation — excluding holidays:

Monday through Friday from 7:30 a.m. — 7:30 p.m.
Saturday from 8:00 a.m. — 4:30 p.m.

DPSS Phone Number: Toll-Free (866) 613-3777
Local Numbers:

Local Numbers

(310) 258-7400

(626) 569-1399

(818) 701-8200

DPSS Social Media Contact Information

You can also keep in touch with the DPSS through their social media channels.

In addition, you can use social media to contact the DPSS if you are unable to reach them by phone.

Here are the DPSS Social Media Channels:

How to Apply for DPSS Benefits

There are three ways to apply for DPSS benefits

Apply On-Line with Your Benefits Now

The easiest and quickest way to apply for DPSS benefits is online at YourBenefitsNow!.

YourBenefitsNow! is a website for Los Angeles County Residents to apply for and to view their benefits online.

Currently, YourBenefitsNow! supports CalWORKs, CalFresh, General Relief, and MediCal applications.

To create a YourBenefitsNow account, see our post on How to Create a YourBenefitsNow Account.

For help logging into your account, see our post on YourBenefitsNow Account Login help.

To visit the YourBenefitsNow website, click here.

Apply By Phone

Additionally, you can apply for benefits with the DPSS by phone.

Call the Customer Service Center (CSC) (866) 613-3777 to have an application mailed to you.

Apply In Person

Lastly, you can apply for DPSS benefits in person at any Department of Public Social Services (DPSS) District Office or outreach site.

You can pick up a paper application at your local DPSS office, complete it and drop it off at the same location.

To find the nearest DPSS District Office or outreach site, see below.

Los Angeles County DPSS Office Locations

COVID-19 Update: The Department of Public Social Services is now open and providing in-person customer service at their district offices.

Here is a list of DPSS district office locations. For each location listed below, we have provided the address, phone number, and benefit programs offered.

DPSS offices are open Monday – Friday from 8:00 am to 5:00 pm.

Belvedere

ADDRESS:5445 Whittier Blvd. Los Angeles, CA 90022

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

Civic Center

ADDRESS: 813 E. 4th Pl. Los Angeles, CA 90013

PHONE: (866) 613-3777

Programs Offered:

  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

Compton

ADDRESS: 211 E. Alondra Blvd. Compton, CA 90220

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

East Valley

ADDRESS: 7555 Van Nuys Blvd. Van Nuys, CA 91405

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

El Monte

ADDRESS: 3350 Aerojet Ave. El Monte, CA 91731

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

Florence

ADDRESS: 1740 E. Gage Ave. Los Angeles, CA 90001

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

Glendale

ADDRESS: 4680 San Fernando Rd. Glendale, CA 91204

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW
  • Refugee

Lancaster

ADDRESS: 349-B E. Ave. K-6 Lancaster, CA 93535

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

Lancaster General Relief Sub Office

ADDRESS 337 E. Ave. K-10 Lancaster, CA 93535

PHONE: (866) 613-3777

Programs Offered:

  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

Lincoln Heights Sub Office

ADDRESS: 4077 N. Mission Rd. Los Angeles, CA 90032

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

Metro East

ADDRESS: 2855 E. Olympic Blvd. Los Angeles, CA 90023

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

Metro-North

ADDRESS: 2601 Wilshire Blvd. Los Angeles, CA 90057

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal
  • Refugee
  • Cash Assistance Program for Immigrants (CAPI)

Norwalk

ADDRESS: 12727 Norwalk Blvd. Norwalk, CA 90650

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

Pasadena

ADDRESS: 955 N. Lake Ave. Pasadena, CA 91104

PHONE: (866) 613-3777

Programs Offered:

CalWORKs
CalFresh
General Relief
Medi-Cal
GROW

Rancho Park

ADDRESS: 11110 W. Pico Blvd. Los Angeles, CA 90064

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

San Gabriel Valley

ADDRESS: 3352 Aerojet Ave. El Monte, CA 91731

PHONE: (866) 613-3777

Programs Offered:

  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW
  • Refugee

Santa Clarita Sub Office

ADDRESS: 27233 Camp Plenty Rd. Canyon Country, CA 91351

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

South Special

ADDRESS: 17600 B Santa Fe Ave. East Rancho Dominguez, CA 90221

PHONE: (866) 613-3777

Programs Offered:

  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

Southwest Special

ADDRESS: 1819 Charlie Sifford Dr. Los Angeles, CA 90047

PHONE: (866) 613-3777

Programs Offered:

  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

Wilshire Special

ADDRESS: 2415 W. 6th St. Los Angeles, CA 90057

PHONE: (866) 613-3777

Programs Offered:

  • CalFresh
  • Medi-Cal
  • GROW

Metro Family

ADDRESS: 2615 S. Grand Ave. Los Angeles, CA 90007

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal

Metro Special

ADDRESS: 2707 S. Grand Ave. Los Angeles, CA 90007

PHONE: (866) 613-3777

Programs Offered:

  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

Pomona

ADDRESS: 2040 W. Holt Ave. Pomona, CA 91768

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

San Fernando Sub Office

ADDRESS: 9188 Glenoaks Blvd. Sun Valley, CA 91352

PHONE: (866) 613-3777

Programs Offered:

  • CalFresh
  • General Relief
  • Medi-Cal

South Central

ADDRESS: 10728 S. Central Ave. Los Angeles, CA 90059

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal
  • GROW

South Family

ADDRESS: 17600 A Santa Fe Ave. East Rancho Dominguez, CA 90221

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal
  • Refugee

West Valley

ADDRESS: 21415-21615 Plummer St. Chatsworth, CA 91311

PHONE: (866) 613-3777

Programs Offered:

  • CalWORKs
  • CalFresh
  • Medi-Cal
  • Refugee

LA County DPSS Login

The YourBenefitsNow! online portal is used to apply for and manage benefits in Los Angeles County, including CalFresh and Medi-Cal.

If you already have an account, follow the instructions below for help logging in YourBenefitsNow online account.

If you do not have an account and need help creating one, see our post on how to create a YourBenefitsNow online account.

Here’s how to log in to YourBenefitsNow! account:

Step 1 – Visit YourBenefitsNow Website

The first step when completing the login for your YourBenefitsNow account is to visit the website. You can access the website here.

Once there, click on “Login to your account” as shown below.

Step 2 – Answer Prompt

Next, a page will open with a box, asking you if you remember your Customer ID/PIN or your Username/Password as shown below?

Click “Yes”, if you do.

However, if you do not remember them, click “No” for help.

Step 2 – Enter Username and Password

Next, you will be taken to the new page, where you can enter your sign-in credentials.

Enter your YourBenefitsNow account Username and Password.

When complete, click the “Sign In” button as shown below.

Step 4 – Accept Disclaimer

Once you have entered your login credentials successfully, you will be taken to the page below, where you will see a disclaimer from the DPSS.

Read the disclaimer and click “I Agree” in order to proceed to view your YourBenefitsNow account.

Step 5 – View your account

Once you have accepted the disclaimer, you will automatically be taken to your account, as shown by the image below.

Once you have logged in, there are a number of tasks you can perform from your account as stated above, including:

  • View details on your existing benefits
  • Start or continue an existing application
  • Check the status of an application you have already submitted
  • Schedule an appointment for a new application
  • Upload verification documents
  • See your Caseworker details
  • See eligibility information for CalFresh, CalWORKs, General Relief, and MediCal

LA County DPSS Mobile App

The Los Angeles County DPSS has a mobile phone application for Apple iOS and Google Android devices.

The LA County DPSS Mobile app allows users to perform the following tasks:

  • View your EBT balance
  • View your case status and benefit information
  • Search nearest available Free ATMs, Paid ATMs, and CalFresh stores
  • Take a picture or upload photos from your mobile device for submitting your verification documents to your cases
  • Take a picture or upload photos from your mobile device for submitting your proof of the changes reported on your Semi-Annual Report (SAR-7) or Quarterly Report (QR-7).
  • View verification uploaded history.

See below for how to download the app.

There are two ways to download the mobile app:

First, you can get it from the store by scanning the QR codes below.

Second, you can click on the links below to download the DPSS Mobile App on Apple and Android marketplaces.

To Download the DPPS Mobile App for Apple devices, click here.

For Android Devices, click here to download the DPPS Mobile App.

Los Angeles County DPSS Summary

We hope this post on Los Angeles County DPSS was helpful.

Questions?

If you have further questions about Los Angeles County DPSS, CalFresh, Medi-Cal or other benefit programs, please let us know in the comments section below.

Be sure to check out our other articles about CalFresh and CalFresh EBT, including:
Emergency Allotment for CalFresh – Extra Food Stamps for 2021
Restaurants that Take CalFresh in California
CalFresh Los Angeles (2022 Guide)
Restaurants that Accept EBT in Los Angeles County
Los Angeles: Free Turkey Giveaways & Thanksgiving Dinner

Kwame Kuadey

Kwame Kuadey writes about personal finance and the social safety net. His career started in banking but he caught the entrepreneurial bug and has spent the last decade building successful businesses, including an Inc. 500 Company. Kwame believes everyone has the power to improve their quality of life by seeking knowledge and taking action. In 2012, Kwame founded Empower Media to help low-income households improve their financial situation. His expertise is in topics relevant to low-income households, including government benefits and assistance, banking products, access to credit, plus tools & resources to help reduce income volatility and build wealth. Kwame has been featured in The Wall Street Journal, Forbes, Entrepreneur, Inc. Magazine, Washington Post, ABC, and NPR.

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