Orange County

Orange County SSA – Benefits, Phone Number & Address

The Orange County Social Services Agency (SSA) helps low-income families and individuals access benefits programs like CalFresh, Medi-Cal, CalWORKs, General Relief. In addition, the SSA provides other social assistance services, including Adopt/Foster Care & Youth Services, Health Care Services, and Elder/Disabled In-Home Services Services. In this post, we are going to describe the Orange County SSA benefits and how to apply. We will also provide SSA office locations near you, including the phone number and address information.

Table of Contents:

  • Orange County SSA Benefits
  • Phone Number for Orange County SSA
  • How to Apply for SSA Benefits
  • Orange County SSA Office Locations

Orange County SSA Benefits

The County of Orange Social Services Agency (SSA) offers Medi-Cal health insurance, CalFresh food assistance, CalWORKs cash assistance for families, and General Relief cash assistance for individuals.

In addition, the SSA assists customers in the following areas:

  • Adopt/Foster Care & Youth Services
  • Abuse Reporting
  • Health Care Services
  • Elder/Disabled In-Home Services

Here’s a description of some of the benefits programs supported by the SSA:

Medi-Cal

Medi-Cal is California’s version of the Federal Medicaid program. Medi-Cal offers no-cost and low-cost health coverage to eligible people who live in California.

For more about SSA Health Care benefits, click here.

CalFresh

CalFresh (formerly known as Food Stamps) is a nutrition program that supplements a low-income family’s food budget in order to ensure they are getting adequate nutrition.

CalFresh can only be used to purchase food items and beneficiaries receive benefits electronically on an Electronic Benefit Transfer (EBT) card.

For more about SSA Food and Nutrition Assistance, click here.

See our detailed description of the CalFresh program in Orange County and how to apply here – CalFresh Eligibility and How to Apply in Orange County.

CalWORKs

The California Work Opportunity and Responsibility to Kids (CalWORKs) program provides temporary financial assistance and employment-focused services to families with minor children who have income and property below State maximum limits for their family size.

If a family has little or no cash and needs housing, food, utilities, clothing, or medical care, they may be eligible to receive immediate short-term help.

Participation in the GAIN program is mandatory for all CalWORKs participants unless exempt. GAIN provides employment-related services to CalWORKs participants.

For more about SSA CalWORKs benefits, click here.

General Assistance/Relief (GA/GR) Program

The General Assistance/Relief (GA/GR) Program provides financial assistance to California residents who have no other means of support. Single adults, couples, and families may be eligible.

For more about SSA General Assistance, click here.

Restaurant Meals Program

The Restaurant Meals Program (RMP) allows the homeless, disabled, and elderly (age 60 and over) receiving CalFresh benefits to use their California EBT cards to purchase meals from participating restaurants.

See our detailed description of the RMP in Orange County, eligibility, and participating restaurants here – Restaurants that take CalFresh in Orange County.

Phone Number for Orange County SSA

The SSA Customer Service Center (CSC) is a single point of contact for benefit programs, including:

  • CalWORKs
  • CalFresh
  • Medi-Cal
  • General Relief

Hours of Operation — excluding holidays:

Orange County’s Interactive Voice Response (IVR) System provides telephone-based, self-service automation for CalWORKs, Medi-Cal, Food Stamps, and General Relief programs.

If you would like information regarding your CalWORKs, Food Stamps, Medi-Cal, or General Relief case, you may call 855-541-5411, 24 hours a day, 7 days a week.

The  24-hour information line can provide the following:

  • Office Hours and Locations
  • Case and Benefit Status
  • EBT/Medi-Cal Card Information
  • Additional Resources

Orange County SSA Social Media Contact Information

You can also keep in touch with the SSA through their social media channels.

In addition, you can use social media to contact the SSA if you are unable to reach them by phone.

Here are the SSA Social Media Channels:

How to Apply for SSA Benefits

There are three ways to apply for SSA benefits

Apply On-Line with Your Benefits Now

The easiest and quickest way to apply for SSA benefits is online at MyBenefits CalWIN.

MyBenefits CalWIN is a website for Orange County Residents to apply for and to view their benefits online.

Currently, MyBenefits CalWIN supports CalWORKs, CalFresh, General Relief, and MediCal applications.

To create a MyBenefits CalWIN account, see our post on How to Create a MyBenefits CalWIN Account.

For help logging into your account, see our post on MyBenefits CalWIN Account Login help.

To visit the MyBenefits CalWIN website, click here.

Apply By Phone

Additionally, you can apply for benefits with the SSA by phone.

Call the Customer Service Center (CSC) (800) 281-9799 to have an application mailed to you.

Apply In Person

Lastly, you can apply for SSA benefits in person at any Health & Human Services Agency Office.

You can pick up a paper application at your local SSA office, complete it and drop it off at the same location.

To find the nearest SSA Office, see below.

Orange County SSA Office Locations

Here is a list of SSA office locations. For each location listed below, we have provided the address, phone number, and benefit programs offered.

Anaheim Regional Center

3320 E. La Palma Ave.
Anaheim, CA 92806

Hours: Monday – Friday, 8:00 am – 5:00 pm

Services:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal

Laguna Hills Regional Center

23330 Moulton Parkway
Laguna Hills, CA 92653

Hours: Monday – Friday, 8:00 am – 5:00 pm

Services:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal

Cypress Regional Center

6100 Chip Ave.
Cypress, CA 90630

Hours: Monday – Friday, 8:00 am – 5:00 pm

Services:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal

Santa Ana Regional Center

1928 S. Grand Ave.
Santa Ana, CA 92705

Hours: Monday – Friday, 8:00 am – 5:00 pm

Services:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal

Garden Grove Regional Center

12912 Brookhurst St.
Garden Grove, CA 92840

Hours: Monday – Friday, 8:00 am – 5:00 pm

Services:

  • CalWORKs
  • CalFresh
  • General Relief
  • Medi-Cal

Orange County SSA Summary

We hope this post on Orange County SSA was helpful.

Questions?

If you have further questions about Orange County SSA, CalFresh, Medi-Cal, or other benefit programs, please let us know in the comments section below.

Be sure to check out our other articles about CalFresh and CalFresh EBT, including:
Emergency Allotment for CalFresh
Restaurants that Take CalFresh in Orange County
CalFresh Orange County (2022 Guide)
Restaurants that Accept EBT in Los Angeles County

Kwame Kuadey

Kwame Kuadey writes about personal finance and the social safety net. His career started in banking but he caught the entrepreneurial bug and has spent the last decade building successful businesses, including an Inc. 500 Company. Kwame believes everyone has the power to improve their quality of life by seeking knowledge and taking action. In 2012, Kwame founded Empower Media to help low-income households improve their financial situation. His expertise is in topics relevant to low-income households, including government benefits and assistance, banking products, access to credit, plus tools & resources to help reduce income volatility and build wealth. Kwame has been featured in The Wall Street Journal, Forbes, Entrepreneur, Inc. Magazine, Washington Post, ABC, and NPR.

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