CalFresh San Francisco (2021 Guide)

CalFresh is a benefits assistance program that helps limited-income individuals and families buy the food they need in order to stay healthy. If you live in the County of San Francisco and need help with CalFresh, we can help. In this post, we will review everything you need to know about CalFresh Francisco – including CalFresh eligibility, how to apply for benefits, How to renew your benefits, MyBenefits CalWIN login help, and SFHSA contact information.

Before we get into CalFresh eligibility guidelines, first, we will explain what CalFresh is about and who is eligible to apply.

Next, we will explain each of the eligibility guidelines in detail, including the income limit, which is the most important criteria.

We will then walk you through the 3 ways you can apply for CalFresh in San Francisco County.

Also, we will walk you through how much you are likely to receive in CalFresh if you are approved.

Additionally, we will review the CalFresh renewal process in San Francisco County and what you need to know to successfully complete SAR 7 or recertification.

Furthermore, we will explain the restaurant meals program in San Francisco County and how you can use your EBT card to buy food at restaurants and fast food places if you are eligible.

Lastly, we will provide SF HSA contact information, including the phone number and hours of operation.

"CalFresh San Francisco"

Table of Contents:

Applying for CalFresh in the County of San Francisco

  • CalFresh In San Francisco County
  • Who is Eligible for CalFresh?
  • CalFresh Eligibility Guidelines
  • CalFresh Income Limits – 2021
  • How Much in CalFresh will I Get?
  • How do I apply for CalFresh Benefits in San Francisco?

Managing Your CalFresh Benefits

  • San Francisco CalFresh Login (MyBenefits CalWIN Account Login)
  • How to Renew CalFresh in San Francisco
  • CalFresh San Francisco Phone Number
  • Restaurants that take CalFresh in San Francisco County

What is CalFresh?

The CalFresh Program is California’s version of the Supplemental Nutrition Assistance Program or SNAP and formerly known as Food Stamps.

CalFresh assists low-income individuals and households to purchase nutritional food.

Eligibility for CalFresh, as well as the benefit amount, is based on your household’s size and income level.

A household can be one person, a group of people, a family, or any combination of people that buy and prepare food together.

Children living with their parents are considered part of the same household until age 22.

Furthermore, many legal non-citizens are eligible for CalFresh benefits.

Also, even if you can’t get CalFresh benefits for yourself, other members of your household may be eligible.

Once approved monthly benefits are provided on an Electronic Benefits Transfer (EBT) card that works just like a bank debit card to buy food at most grocery stores and markets (including some Farmers Markets).

CalFresh San Francisco County

In San Francisco County, the CalFresh program is managed by the City and County of San Francisco Human Services Agency (SFHSA).

In addition to CalFresh benefits, the SF HSA also handles:

  • Medi-Cal
  • Nutrition Services
  • CalWORKs
  • County Adult Assistance Programs (CAAP)
  • JobsNOW!
  • Foster Care And Adoption
  • HSA Benefits For Immigrants
  • DAS Benefits And Resources Hub County Veterans Service Office (CVSO)
  • In-Home Supportive Services (IHSS)
  • Adult Learning And Activities At Community And Senior Centers SF Connected

Furthermore, MyBenefits CalWIN is the website for San Francisco County Residents to apply for and to view their benefits online.

We will walk you through how to sign up for a MyBenefits CalWIN account or log in to your account if you already have done.

The short video below from the San Francisco Human Services Agency explains how the CalFresh program can provide low-income individuals and families with a fresh start.

Who is Eligible for CalFresh?

Here are the categories of people who live in the state of California that are eligible for CalFresh:

  • Any California household or individual (including homeless) with low or no income
  • Supplemental Security Income (SSI) recipients
  • CalWORKS or CAAP applicants can apply for CalFresh as part of their application process for those services
  • Students of higher education who meet eligibility requirements
  • Legal permanent residents and qualified immigrants

CalFresh Eligibility Guidelines for 2021

Here’s what you need to apply for CalFresh:

Proof of Identity

Applicants must provide proof of their identity to show that they are the person they claim to be.

Identity may be verified through a variety of documents, including but not limited to,

  • Department of Motor Vehicles ID or driver’s license
  • Work or school ID
  • Voter registration card
  • Birth certificate

Social Security Numbers

Individuals, including children, applying for CalFresh benefits, must either provide a Social Security number or proof they have applied for a Social Security Number.

Household members that are not eligible for CalFresh do not have to provide or apply for a Social Security Number.

Residency

The applicant must live in the state of California and must apply in their county of residence.

Persons without a permanent residence or a fixed mailing address can get CalFresh as long as they can prove residency in a county.

Work Rules

There are special rules for able-bodied adults without dependent children.

If you are an able-bodied adult without dependents and are between the ages of 18 and 50, here’s what you need to know:

You must register for work or be working at least 20 hours per week or an average of 80 hours per month to receive CalFresh benefits.

Citizenship Status

U. S. citizens and many non-citizens are eligible for CalFresh.

Furthermore, even if some members of the household are not eligible, those who are may be able to get CalFresh benefits.

Eligibility for Aged and Disabled Households

There are special rules for households with seniors and people who are disabled.

If you are age 60 or over, or you are receiving Social Security Disability or Medi-Cal due to a disability, or a full VA pension here’s what you need to know.

You may be eligible with income over the regular limits if you pay very high rent and utilities and/or have medical expenses over $35 per month.

However, this must be computed on a case-by-case basis.

Asset Limits

Your household assets must fall below certain limits.

Households without a member who is elderly or has a disability must have assets of $2,250 or less.

However, households with an elderly or has a disabled person must have assets of $3,500 or less.

Income and Deductions

To be eligible for CalFresh, your monthly gross income (before payroll deductions) must be the same or below the amount listed in the chart for your household size.

CalFresh counts most types of income to determine if a household is eligible.

Most households must have a total gross monthly income less than or equal to 200% of the federal poverty level, to be potentially eligible for CalFresh.

For CalFresh purposes, gross monthly income means a household’s total income before excluding allowable deductions.

Also, deductions are expenses that are subtracted from the household’s monthly gross income to arrive at the net monthly income.

CalFresh Income Limits – 2021

Most households must have a total gross monthly income less than or equal to 200% of the federal poverty level, to be potentially eligible for CalFresh.

Number of People in Household Maximum Gross Income Allowed – 200% Federal Poverty Level Maximum Net Income Allowed – 100% Federal Poverty Level
1 $2,128 $1,064
2 $2,874 $1,437
3 $3,620 $1,810
4 $4,368 $2,184
5 $5,114 $2,557
6 $5,860 $2,930
7 $6,608 $3,304
8 $7,354 $3,677
Each Additional Member +748 +377

CalFresh Income Deductions

Deductions are allowable expenses that can be subtracted from the household’s monthly gross income to arrive at the net monthly income.

The net monthly income is used to determine eligibility and the amount of CalFresh benefits that will be received monthly.

CalFresh deductions include:

  • 20% deduction from earned income,
  • A standard deduction of $167 for households with 1-3 members,
  • Standard deduction of $181 for a household with 4 members,
  • A standard deduction of $212 for a household with 5 members,
  • Standard deduction of $243 for a household with 6 or more members,
  • Cost of child care when needed to work, seek work or attend training for work,
  • Medical expenses exceeding $35 for elderly or disabled household members,
  • Court-ordered child support payments paid to non-household members, and
  • A portion of shelter (rent or mortgage) and utility costs

How Much in CalFresh will I Get?

If you are approved for food stamps in California, how much in benefits you get partly depends on the number of people in your household.

The table below shows you the maximum amount of benefits you may receive if you are approved, based on the number of people in your household.

Household Size CalFresh Maximum Monthly Allotment
1 $234
2 $430
3 $616
4 $782
5 $929
6 $1,114
7 $1,232
8 $1,408
Each Additional Member +176

How do I apply for CalFresh in San Francisco County

There are three ways you can apply for CalFresh benefits:

Option 1 – Online

The easier and quickest way to apply for CalFresh in San Francisco County is online at MyBenefits CalWIN.

Apply online by clicking here.

Option 2 – By Phone

You can call the City and County of San Francisco Human Services Agency (SFHSA) to apply by phone or have an application mailed to you.

Here is the number to call:

SFHSA Customer Service Center at 415-558-4700

You can complete the paper application and return it to the SFHSA office for processing.

Mail your application to:

City and County of San Francisco
Department of Human Services
P.O. Box 7988
San Francisco, CA 94120-7988

Additionally, you can fax your application to (415) 355-2300.

Option 3 – In Person

Lastly, you can apply In person at any of SFHSA Service Center Locations.

To locate an SFHSA Service Center office near you, see below or click here.

After you submit an application, you will be contacted by an eligibility worker to complete the application process.

Here is the list of City and County of San Francisco HSA Office locations.

San Francisco HSA Ofifice Locations

Family and Children’s Community Services Hub
3801 Third Street
415 401 4361

Southeast Workforce Development Center
1800 Oakdale Avenue
415 970 7762

1650 Mission Administrative Offices
1650 Mission Street
415 557 5000

Public Records & Subpoenas
77 Otis Service Center
77 Otis Street

170 Otis Service Center
170 Otis Street
415 557 5000

DAS Benefits and Resources Hub
2 Gough Street
415 355 6700

Mission Workforce Development Center
3120 Mission Street
415 401 4800

1235 Mission Service Center
1235 Mission Street
415 558 4700

1440 Harrison Service Center
1440 Harrison Street
415 558 4700

MyBenefits CalWIN Login Help

If you live in the County of San Francisco, then you can use the MyBenefits CalWIN online portal to apply for and manage benefit assistance.

Follow the instructions below for help logging in MyBenefits CalWIN online account.

Step 1 – Visit MyBenefits CalWIN Account Website

To start the login process for your MyBenefits CalWIN, visit the MyBenefits CalWIN website at www.mybenefitscalwin.org.

Once you are on the homepage you will need to locate the “Sign In” button, which is usually at the top part of the site (see image below).

Click on the “Sign In” button to proceed with the process, as shown below.

"Create a MyBenefits CalWIN Account Website"

Step 2 – Enter username

Next, you will be taken to a page where you will be required to enter your account username, as shown below.

You will have to enter a valid username in order to proceed to the password page.

Once you enter the correct username, click “Next” to continue, as shown by the image below.

"MyBenefits CalWIN Account - enter username"

Step 3 – Enter username

If you entered the correct username, you will be taken to the password page, with the sign-in image/picture you selected showing.

Make sure the picture is the one you picked.

Once you enter your password, click the “Sign In” button as shown below.

"MyBenefits CalWIN Account Login - Enter password"

Step 4 – View your account

If you entered the correct password, you will be automatically taken to your MyBenefits CalWIN account page.

Once there, you can perform a variety of tasks as listed above, including:

  • See if you are eligible for benefits
  • Apply for Benefits
  • View or Continue an Application
  • Learn about Affordable Health Insurance

"MyBenefits CalWIN Account Login - view account"

Forgot Username and Password

If you do not remember your login credentials, follow the instructions below:

Forgot Username

If you do not remember your username, click on the “Forgot Username?” link, as shown below.

"MyBenefits CalWIN Account - forgot username"

Next, You will then be taken to a page where you have to provide your email address to retrieve your username.

Enter your email address in the space provided, then click “Submit”. You will receive an email with instructions about your username.

"MyBenefits CalWIN Account - forgot username 2"

Forgot Password

If you forgot your password, click on the “Forgot Password” link as shown in the image below.

This link will only be revealed once you have successfully entered your username at the login page.

"MyBenefits CalWIN Account - forgot password"

Next, you will be taken to the page below where you will have to answer one of the secret questions you selected when you signed up for your MyBenefits CalWIN account.

Provide the answer to the question in the space provided and click “Submit” for further instructions on how to retrieve your password.

MyBenefits CalWIN Video

We strongly suggest that you watch the video below, which does an excellent job of explaining in detail how to navigate the MyBenefits CalWIN website.

It explains the various task you can perform once logged in, including how you can check your eligibility for benefits and the status of your application.

How to Renew CalFresh in San Francisco County

In order to keep your CalFresh benefits in San Francisco County, there are four requirements you have to meet each year.

They are:

San Francisco County CalFresh Renewal Timeline

The table below provides a simple overview of the CalFresh renewal process.

It includes SAR 7 renewal and annual recertification timeline.

As you will see below, the table shows the specific date each renewal process has to be completed based on the date of your initial application for CalFresh.

Initial CalFresh Application SAR-7 Timeline Recertification Timeline
1 January June 5th December 5th
2 February July 5th January 5th
3 March August 5th February 5th
4 April September 5th March 5th
5 May October 5th April 5th
6 June November 5th May 5th
7 July December 5th June 5th
8 August January 5th July 5th
9 September February 5th August 5th
10 October March 5th September 5th
11 November April 5th October 5th
12 December May 5th November 5th

San Francisco County CalFresh Renewal Process

You must turn in this recertification application and be interviewed before the end of your certification period to continue receiving CalFresh.

In many counties, you can complete this recertification application online.

We will first explain the recertification process, then we will explain how you can complete the process online.

CalFresh Recertification Process

Here are the steps you need to take to complete the CalFresh recertification process.

Step 1 – Complete the Recertification Application Form

Click here for the recertification application form.

Be sure to answer all questions on the recertification application.

Step 2 – Submit Your Recertification Application Form

Next, turn in the signed application to the County.

You can do so in person, by mail, by fax, or online. Here’s how:

In-Person

Apply in person at your County HHSA Family Resources Center office. Click here to locate a California Food Stamps Office near you.

By Mail

You can mail the form to your County SFHSA office. Click here to locate an office near you.

By Fax

You can fax the completed, signed application form to your County SFHSA office. Click here to locate an office near you.

Online

You can complete the re-certification online using the MyBenefits CalWIN Portal.

Click here for help logging into your MyBenefits CalWIN account or see the instructions above.

If you do not have a MyBenefits CalWIN account, click here for help in creating one.

Step 3 – CDSS Acknowledgment and Interview Appointment

The County CalFresh office will send you an interview appointment letter to discuss your recertification application.

Most interviews are done by phone.

Step 4 – Attend Recertification Interview

The next step in the recertification process is to attend your interview on the appointed date.

During the interview, your caseworker will go over the information on the application and will ask questions to recertify you for CalFresh and determine your benefits.

Bring proof of changes in:

  • Income
  • Number of People in Your Household (People buying/eating together)
  • Housing costs.

It is very important to keep your interview even if you do not have proof of the changes discussed above.

Step 5 – Recertification Application Decision

Next, your caseworker will make a decision regarding your recertification.

You will know by mail whether you will keep receiving CalFresh benefits, what your benefit amount will be, and if there are any other changes.

CalFresh San Francisco Phone Number

Here’s how to contact the SFHSA regarding your San Francisco County CalFresh benefits:

The Customer Service Center (CSC) is a “single point of contact” currently providing services for the following aid programs:

  • CalWORK
  • CalFresh
  • Medi-Cal
  • General Relief

Phone numbers

To find out about the status of your case or application, or to ask any other question about your case, you can:

Call General Information: (415) 557-5000

Other SFHSA Phone Number

CalFresh: (415) 558-4700 or (855) 355-5757 | Fax: (415) 355-2300 | food@sfgov.org

CalWORKs: (415) 557-5100 or (855) 557-5100 | CalWORKs@sfgov.org

Benefit issues or lost EBT card: (415) 558-4700 or (855) 355-5757

EBT card balance: 1-877-328-9677 | Fresh EBT app for phones

JobsNOW! Employers & Job Seekers: 877-562-1669

Medi-Cal: (415) 558-4700 or (855) 355-5757 | Fax: (415) 355-2432 | SFMedi-Cal@sfgov.org

Restaurants that take CalFresh in San Francisco County

If you currently live in the County of San Francisco and receive CalFresh benefits we have great news!

Your CalFresh EBT Card or Golden State Advantage card can be used at select restaurants and fast food places if you meet the eligibility criteria.

This is part of the CalFresh Restaurant Meals Program.

The Restaurant Meals Program (RMP) allows CalFresh recipients who are 60 years of age or older, disabled, or homeless to use their CalFresh benefits to purchase lower-cost prepared meals at approved participating restaurants in certain counties.

Currently, the restaurant meals program is active in the following counties:

How to use your EBT Card at Restaurants in San Francisco County

Using your EBT Card to purchase hot meals at restaurants and fast food locations is easy.

Here’s what you do:

  1. Find a participating restaurant or fast-food chain near you. Eligible locations will display the Restaurant Meals sign (pictured below).
  2. Purchase hot meals – breakfast, lunch, or dinner at the restaurant by using your California EBT Card at checkout.
  3. Follow the instructions and enter your 4-digit EBT Card PIN to complete your purchase.
  4. Get your receipt to see the remaining balance on your EBT Card CalFresh benefits account.

"Restaurants that Accept EBT in San Francisco California"

List of Restaurants that Accept EBT in San Francisco

Currently, over 50 restaurants accept EBT Cards in San Francisco County, California.

For a list of these restaurants and to find one near you, click here or see our full article on Restaurants that take CalFresh EBT in San Francisco.

CalFresh San Francisco Summary

We hope this post on CalFresh San Francisco was helpful.

Questions?

If you have further questions about CalFresh in San Francisco County or California EBT Card, please let us know in the comments section below.

Be sure to check out our other articles about CalFresh and CalFresh EBT, including:
Emergency Allotment for CalFresh – Extra Food Stamps for 2021
Restaurants that Take CalFresh in California
How to Apply for California P-EBT
California P-EBT Extension for 2020/2021
CalFresh Account Login Help
CalFresh Income Limits for 2021
May 2021 California Extra Allotment